[SixClub] Ranger: Now this is service!

[John Geiger]

I have a Ranger 5054DX 6 meter rig and had the backlight burn out on it this past August while on a trip-this is a common problem for the early 5054 models.  Anyways, I finally decided to get it fixed because it is a great grab and go radio for 6m, or to leave in the shack listening to 50.125 all of the time.

I am in Oklahoma and the Ranger service department is in California.  I shipped it by priority mail on Friday September 17.  Ranger calls me on Tuesday September 21 saying it is finished-and gives me the total!  They don't take credit cards so I had a choice of having them ship it COD or I could save the COD fee and send them a money order.  I mailed them a cashiers check the next day (September 22), and got the radio back yesterday, September 29, packed very well. Total cost for repair and shipping was $50. 

Now others companys could take a lesson from them-repair and shipping both ways in less than 2 weeks, with a very reasonable repair rate.  If you need a Ranger rig repaired, their factory is the way to go.

73s John AA5JG