http://www.arrl.org/news/arrl-systems-service-disruptionARRL Systems Service Disruption
12/27/2024These are periodic updates to an original story published on May 16, 2024.
Updated 12/27/2024
The following is an update on DXCC® application processing:
In October, we reported that the ARRL DXCC® System had been returned to service. Since then, over 3,000 DXCC applications have been logged into the DXCC System for processing. It is important to understand that the queue of submitted applications is very large, and has included nearly 6 months of applications for processing. ARRL Awards staff and additional staff and volunteers have been working extended hours and weekends to process applications.
DXCC is ARRL’s most popular award. Even while previously submitted applications are being processed, new applications are being submitted and received every day. We continue to appreciate everyone’s patience as we process the large queue of submitted applications.
Application Processing Queue
DXCC applications enter the DXCC System from one of three sources: from DXCC applications created by users in Logbook of The World® (LoTW®), from traditional paper applications, and from the Online DXCC Application.
The DXCC System has logged applications received via Logbook of The World from May through October 23, and paper applications received through mid-December. On December 13, the Online DXCC Application was returned to service.
We are currently processing paper applications received in November and December, and applications from LoTW submitted in November.
We have resumed mailing orders for paper DXCC Certificates and endorsement stickers. Over 350 certificates were mailed on December 26.
The easiest way to determine if your DXCC application has been processed is to review your LoTW account. From the Award Account Menu, select Account Status. The “Awarded” column will reflect those QSOs that have been awarded to you after your application(s) has been fully processed.
We appreciate your continued patience as we work to return to normal processing times. Our team is committed to ensuring that all applications are handled as quickly and efficiently as possible. Thank you once again for your understanding and support during this time.
This story will be updated with new developments.+++++++++++++++++++++++++++++