[SFDXA] Redesigned FCC Website Makes it Easy for Hams to File Interference Complaints

[Bill]

    Redesigned FCC Website Makes it Easy for Hams to File Interference
    Complaints

*http://www.arrl.org/news/redesigned-fcc-website-makes-it-easy-for-hams-to-file-interference-complaints*<http://www.arrl.org/news/search/Tag.name:website> 

01/06/2016

Radio amateurs once were the target of interference complaints filed 
with the FCC. Now, the FCC has made it easier for hams to file their own 
RF interference and other complaints, thanks to a new feature of the 
FCC’s recently redesigned *website* <http://www.fcc.gov/>. The addition 
was made at the ARRL’s request. Hams have always been able to file such 
complaints, but when a new system geared largely to consumers came 
online a year ago, they lost the ability to do so via e-mail to a 
dedicated address. The change made it less clear how amateurs should 
file such complaints and what, if anything, would result.

Once on the FCC site, click “File a Consumer Complaint” on the right 
side of the screen. The next page lists several categories. Under 
“Radio,” click on “File Complaint.” This will take you to a web form 
that you can fill out. The form includes a dropdown menu for the “Radio 
Issues” field. Pick one, such as “Interference.” This will bring down 
another menu. The “Your Radio Method” field includes another dropdown 
menu. Select “Amateur Radio.” Complete the rest of the form. It is 
possible to add attachments. Click on “Submit” to file your complaint. 
As they say in those late-night TV ads, “It’s that easy!”

The FCC e-mail addresses for submitting complaints have been 
discontinued; they had been rendered ineffective by spam.

Each complaint is assigned a ticket number, and complainants receive an 
e-mail acknowledgment and, if appropriate, a follow-up report on what 
was done to address the complaint. Many complaints are simply 
acknowledged, however, and the complainant is told that it will be used 
for statistical analysis. A complainant can update a complaint with 
additional information.