[SFDXA] LOTW Problems - outside help

Mon Dec 10 21:55:42 EST 2012

What's this mymail thing?  What login do we use?  Never saw this before.

Gil, W1RG

----- Original Message ----- 
From: "Kai Siwiak" <k.siwiak at ieee.org>
To: "Norman Alexander" <npalex at bellsouth.net>
Cc: <sfdxa at mailman.qth.net>
Sent: Monday, December 10, 2012 8:31 PM
Subject: Re: [SFDXA] LOTW Problems - outside help

> The ARRL LoTW team are taking note... latest message on the LoTW page is 
> encouraging:
>
> *Dec 11, 2012: LoTW Status* -- LotW status in 
> http://www.arrl.org/logbook-of-the-world 
> <http://mymail.arrl.org/exchweb/bin/redir.asp?URL=http://www.arrl.org/logbook-of-the-world> 
> will be updated daily to convey information of interest to the user 
> community, including planned downtime and changes that will impact 
> operations. In addition, the state of LotW's processing queue is now 
> updated hourly in
> http://www.arrl.org/logbook-queue-status 
> <http://mymail.arrl.org/exchweb/bin/redir.asp?URL=http://www.arrl.org/logbook-queue-status> 
> .
>
> Updated hardware to improve LoTW's throughput is on order and expected in 
> six to eight weeks. We appreciate the user community's patience while we 
> while work to bring LoTW's performance to an acceptable level.   Harold 
> WJ1B ARRL COO
> --------
> 73
> Kai, KE4PT
>
>
> On 12/10/2012 4:02 PM, Norman Alexander wrote:
>> I am not sure if you are monitoring the DXLab Reflector or the VE7CC 
>> ARUser reflector but there is a concerted effort to help the league solve 
>> the LoTW problems.  See the following excerpt-
>>
>> ====>Subject: [ARUser] wanted: C++ developers to help with LotW
>>
>> With encouragement from the ARRL, Rick K1MU and I are rebooting the 
>> Trusted
>> QSL open source project, which is hosted at
>>
>> <http://sourceforge.net/projects/trustedqsl/>
>>
>> If you have demonstrably strong C++ development skills that you're
>> interested in applying towards improving LotW's usability and efficiency,
>> please contact me via direct email.
>> 73,
>> Dave, AA6YQ
>> ======
>>
>> Dave, AA6YQ is the author of the DXLab Suite logging program and has been 
>> involved with LoTW as a Beta tester before it was released.  Several 
>> defects have been detected, the one that overwrote submissions when the 
>> queue got large was fixed at the end of November.  But there are 
>> fundamental issues remaining in the current design.  Apparently it was 
>> known, but not felt the volume to trigger it would be reached, and this 
>> individual no longer works for ARRL.  Dave is one  of the most aggressive 
>> and response guys I have seen operate when it comes to supporting his 
>> DXLab logging program.  Answers, actions and revisions sometimes happen 
>> in hours - I am not sure he ever sleeps as I have gotten emails from him 
>> posted at 2am, plus he has time to chase DX and go in DX peditions.
>>
>> If anyone can get inside the ARRL, I think Dave can - we probably should 
>> encourage our Director to insist on the league engaging outside  help on 
>> the growing LoTW problem.
>> Regards,
>>
>> Norm
>>
>>
>> --------------------------------------------------------------------------------
>> *From:* Kai Siwiak <k.siwiak at ieee.org>
>> *To:* sfdxa at mailman.qth.net
>> *Sent:* Mon, December 10, 2012 1:30:59 PM
>> *Subject:* Re: [SFDXA] LOTW Time Lag
>>
>> I uploaded a time stamped file on 11/30.  It took 6 days and 23 hours 
>> before it was processed.  On 11/28 ARRL fixed A bug (noted in Pete's 
>> email), but not THE bug. What they fixed was related to overwritten 
>> files.  The system is still slow.  In the April-July time frame they were 
>> processing an average of 390,000 QSOs per day. During late November that 
>> rate was about 170,000 QSOs per day, not counting the mysterious 
>> unexplained 3 1/2 day period when they processed exactly ZERO files.  In 
>> the last few days they are processing at a rate of about 280,000 QSOs per 
>> day, but the queue seems to be growing. The system is diverging! Not good 
>> for any data processing operation.
>>
>> Conclusion:
>> - They fixed a problem specific to the overwriting of files, but not THE 
>> problem of crappy performance.
>> - They continue to ignore user suggestions and complaints.
>> - The Directors are acting like buffers who respond directly to members, 
>> but they and are not carrying user concerns to HQ. They need to be called 
>> on account.
>> - The system is diverging and needs serious attention quickly.
>>
>> 73
>> Kai, KE4PT
>>
>> On 12/10/2012 12:27 PM, Richard M. Gillingham wrote:
>> >  I uploaded a log on Dec 1 around 5:30 m..  At that time ARRL was 
>> > telling us
>> there was a 3 day delay.  It finally was loaded last night at about 7:00 
>> pm...  More than 8 days!  They need some serious help there...  And the 
>> bug has been fixed for a while.
>> >
>> > Just sayin'
>> >
>> > Gil, W1RG
>> >
>> > ----- Original Message ----- From: "Pete Rimmel" <n8pr at bellsouth.net
>> <mailto:n8pr at bellsouth.net>>
>> > To: "SFDXA" <SFDXA at mailman.qth.net <mailto:SFDXA at mailman.qth.net>>
>> > Cc: "Fcg at Kkn. Net" <fcg at kkn.net <mailto:fcg at kkn.net>>
>> > Sent: Monday, December 10, 2012 12:05 PM
>> > Subject: [SFDXA] LOTW Time Lag
>> >
>> >
>> >> Don’t know if you saw this about the problems up at ARRL with LOTW:
>> >>
>> >> http://www.arrl.org/news/arrl-s-logbook-of-the-world-bug-fix-is-on-the-way
>> >>
>> >> Now to fix it !
>> >>
>> >> PeteR
>> >> ______________________________________________________________
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>> > ______________________________________________________________
>> > South Florida DX Assoc.
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>> ______________________________________________________________
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>> SFDXA Repeater 147.33+ 103.5 Tone
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> ______________________________________________________________
> South Florida DX Assoc.
> SFDXA WebSite: http://qsl.net/k4fk
> SFDXA Repeater 147.33+ 103.5 Tone
> To Post: mailto:SFDXA at mailman.qth.net
> Subscribe or UNSubScribe:
> http://mailman.qth.net/mailman/listinfo/sfdxa
> DX Net Wed 7:33 PM Repeater
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html 