[SFDXA] Comet RS-730 Mount & Their Fine Customer Service.

Tue, 10 Jun 2003 21:04:16 -0400

Now this is what Good Customer Service is all about.
-Bill W2CQ

----- Original Message ----- 
From: "Mick Stwertnik" <[email protected]>
To: "Bill Marx" <[email protected]>
Sent: Tuesday, June 10, 2003 6:29 PM
Subject: Re: RS-730 


> Bill:
> 
> I mailed one of the knobs today no charge.
> 
> Mick Stwertnik
> NCG Company
> [email protected]
> 714.630.4541
> 
> ----- Original Message ----- 
> From: "Bill Marx" <[email protected]>
> To: <[email protected]>
> Sent: Saturday, June 07, 2003 3:07 PM
> Subject: RS-730
> 
> 
> > Hello,
> > I have two Comet RS-730 mounts on each of my cars for several years now and I am
> very pleased with their performance.
> >
> > I am however in need of the plastic thumb nut that tightens the assembly..
> It looks like a wing nut of sorts. I guess it weakened in
> > the sun and atmosphere of Florida. I did not overtighten it and was
> surprised when it broke while adjusting the mount. Can I
> > purchase this piece? I will be glad to send the broken part for you to
> examine.
> > Bill Marx W2CQ
> > 2451 East Las Olas Blvd.
> > Fort Lauderdale, Fl.,  33301
> >
> >
> 
>