[Scan-DC] MCPD 800 Digital

Sat, 3 May 2003 23:34:26 -0400

I hate to sound like W. van Aller, but "the more they overthink 
the plumbing, the easier it is to stop up the pipes."

The dispatchers at Montgomery Fire are generally about the
best in the business that I have heard, with the possible
exception of NYC fire, so if they are having trouble with
the new system, that does give me pause.

I hope they take as much time switching over as it requires
to get it right.

Bote
F.E.C. milepost 339.3 
http://pages.prodigy.net/bote
http://www.fecrs.com

> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]]On Behalf Of Joe
> Sent: Saturday, 03 May, 2003 11:11
> To: Cathy Drzyzgula
> Cc: William D. Rossiter III; Scan-DC (E-mail)
> Subject: Re: [Scan-DC] MCPD 800 Digital
> 
> ... What they have done w/ both police and fire rescue is have 
> dispatchers sit at the new ECC which will now be called the PSCC or 
> Public Safety Communications Center - and while the live dispatchers are 
> working in Rockville, the dispatcher at the new center in gaithersburg 
> would mirror them. What's happened is that w/ everything that has to 
> occur w/ the new system, while better and more efficient - the learning 
> curve is greater than expected. The dispatchers in the mirror situation 
> at the new center were not able to keep up w/ those in rockville. They 
> just need more time - so more training and more practice.