[R-390] What a screw up and a rip off !!!

[Gary Pewitt]

A few years ago I bought an RBB, RBC, and power supply from a guy I 
think lived in Montana or maybe Nebraska.  He shipped by air freight 
(sorry I can't remember the company's name) and it arrived shrink 
wrapped on a pallet.
I thought I would have to drive 40 miles to the Milwaukee airport to 
pick it up and have to take a day off to do it.  Instead they called me 
to ask when I wanted it delivered and showed up on time.  There was 
absolutely no damage
and the charge was -get this- less than UPS ground shipping.  And much 
faster.  Now that is service with a capital S.  I have had the usual bad 
experiences with both UPS and FedX.

What can I say?    73  Gary




On 4/1/2010 1:57 PM, Grant Youngman wrote:
> On Apr 1, 2010, at 1:45 PM, Rick Popovich wrote:
>
>    
>> Moral of the story is that even if the person says they will pack it
>> properly they don't always do it. I had to go after the guy and luckily
>> he offered a substantial refund which I took.
>>      
> I have two beautiful radios "remanufactured" some years ago by Rick Mish.  An R-390 and an R-390A.
>
> There's no way in h*ll I'd try to ship something this heavy if the day comes I decide to sell them (when I'm too old and feeble to move them around).  I'll happily (well, maybe) settle for half of what they're worth if that's what required for a "pickup only" sale.  Even reasonably well packed they could end up being delivered in kit form.  If a buyer wants to hire a commercial mover to come and pick them up and properly crate them (which is the only rational way to ship something of this weight), that's great.  But at that point, my hands are clean.  I couldn't pack them properly, and there's no doubt that UPS would screw it up since they don't exactly have the facilities for doing much but to toss a few peanuts into some boxes and and give you a grin as you walk out of the store.
>
> Grant/NQ5T
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