[R-390] What a screw up and a rip off !!!

[Rick Popovich]

Well now I have to reply in response to Steve ...

 

Before buying an item on the E-place I emailed the seller as I was
concerned about packing. I sent several very detailed messages to him
about how to pack the rig and he responded and acknowledged that it
would be taken care of ...

 

I even e-mailed again to see if he had any questions or needed
clarification on any part of my instructions - he said no, everything
was simple enough.

 

Bottom line: He didn't pack the item even remotely close to my
instructions; he only used tissue paper and newspaper (not even wadded
up) to pack a near 40# radio in a USPS single wall box. Needless to say
there was damage but surprisingly only to the bottom cover. The box was
so badly mangled it's a miracle that it even made it to me - the USPS
had to repair it at least (3) times that I could see.

 

Moral of the story is that even if the person says they will pack it
properly they don't always do it. I had to go after the guy and luckily
he offered a substantial refund which I took.

 

The nightmares continue I'm sure...

 

Rick P.