[R-390] Re: Bad Overseas EBay Experience

[ampop at comcast.net]

Another Moral of the Story is "All's Well That End's Well"

Just more proof of the value of the List.  

Bob Wagner, Odenton, Md

-------------- Original message -------------- 
From: Barry Hauser <barry at hausernet.com> 

> > The moral is don't get mad like I did and go off half cocked, just makes 
> > things worse. Now have to contact PayPal and try to get the second 
> > payment back that he can't get out of PayPal since he doesn't use it. 
> > Surprised PayPal even took the payment. 
> > 
> > Bill N6PY 
> 
> 
> Yeah Bill, we told you so, nyaa nyaa ;-) 
> 
> As I mentioned privately, copies of cancelled checks -- front and back -- go 
> a long way to proving payment and getting around bookkeeping and ID glitches 
> that can occur. 
> 
> As far as paypal is concerned: If he _does not have a paypal account_, then 
> you should still be able to cancel the payment and it will do a credit card 
> credit. If he (or someone else) does have a paypal account under the ID you 
> paid to, then the recipient has to either refuse the payment or, if it went 
> through, issue a refund. He may not be aware that he can do this and if 
> it's in that status, paypal may refuse to undo the payment just like that. 
> You may have to explain to the seller that it was credited to his account, 
> and while he doesn't use paypal, he can still issue a refund -- there is a 
> procedure for that. If he "doesn't use paypal" the funds are still credited 
> to his account because -- not using it -- he, therefore, has not requested a 
> check or transfer to his bank. In other words, you paid a viable paypal 
> account and he still has access to it from his end. 
> 
> Best to have him issue a refund as such -- which exists -- not a repayment, 
> otherwise the fees are charged again as if he bought something from you. 
> First step though is to go into your paypal account and scroll down to the 
> transaction and read carefully -- it might say "pending" or similar and have 
> a "cancel" button next to it. If it looks like all the others, then it 
> credited to his account and you go with Plan B. 
> 
> Hope this helps. 
> 
> Barry 
> 
> 
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