[R-390] Another satisified Ebayer?

[Paul H. Anderson]

Rick's web page ad is quite misleading, principally though omission. 
>From the descriptions and pictures, I would have expected either a 
refurbished LS-206 or a near exact reproduction (steel cabinet primarily). 
What he is selling is not what I would have expected at all.

In order to clear up customers expectations, Rick should a) modify the 
text of his ad, clarifying exactly what he is offering, _and_ b) offer 
Norm an immediate refund on return of the 206, as well as an apology for 
the misunderstanding.

Anything else is bad customer relations.

I like Rick and admire his work greatly.  However, his customer relations 
are at times 'special'.  He only invites more pain upon himself to 
continue advertising the speaker panel the way he does.

Paul

On Thu, 12 Jan 2006, Norman J McSweyn wrote:

> Gentlemen:
> Mr Mish and I had a conversation this A.M. regarding the speaker panel. He 
> would not make good on the purchase price.
> The auction will run for a month. Road Runner gives each subscriber a  5mb 
> homepage. Can anyone guess what's going to go there?
> Anyone who desires a full recounting and/or pictures may contact me off list.
> 73 es 24 de n3ykf