[R-390] UPS Drop kicked my R-391 !
Gary Harmon
[email protected]
Fri, 1 Nov 2002 21:18:41 -0600
My only experience with an UPS claim was positive. Seems like the first
level claim support is always NO. I quickly elevated it to the second
level and an agreeable claim was soon reached. I kept the radio,
reduced the claim an appropriate amount and UPS sent me a check in two
weeks. Aside from a few phone calls and a letter or two it was pretty
painless.
Just my opinion based on limited experience.
=======================
Gary H. Harmon, Jr. / K5JWK
6302 Robin Forest
San Antonio, TX 78239-3218
(210) 657-1549 <home>
(210) 884-6926 <cellular>
[email protected]
-----Original Message-----
From: [email protected] [mailto:[email protected]]
On Behalf Of [email protected]
Sent: Friday, November 01, 2002 9:15 PM
To: [email protected]; [email protected]
Cc: [email protected]
Subject: Re: [R-390] UPS Drop kicked my R-391 !
In a message dated 11/1/02 8:47:18 PM, [email protected] writes:
<< Hi,
I have had a number of items trashed by UPS. They aren't any worse at
breaking stuff than the other guys but they ship a lot of stuff.
I have *never* had them pay on a claim. Not ever not under any
circumstances. The drivers are ok and the people who answer the phone
are
ok. They even admit that things are their fault. The claims people are
simply paid to not pay you and are apparently highly trained in the art
of
not paying.
Just my experience ....
Bob Camp
KB8TQ
>>
I guess I'm lucky, all the items I've shipped, I have only had two
claims,
they paid both promptly, I can't imagine accepting them not
paying................wouldn't happen to me. Just my 2 cents.
Les
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