[R-390] R-388 knobs, etc

[Bruce Bennett]

Hello All -
OK, here is another horror story courtesy of UPS. The
R-388 that I purchased was sent to me via UPS. The box
was apparently dropped and the front panel was
impacted. The result was that the two large knobs for
tuning and band switch were cracked and one of the
small knobs for selecting selectivity was also
cracked. Can anyone tell me where replcements may be
obtained? I get the impression that they are hard to
find. I hope not. The scary thing is that the PTO
shaft may have also been bent. The man who shipped the
R-388 to me told me that he would double box it.
However, he ended up putting it in a heavy cloth wrap
and surrounding it with peanuts in one box. Of course,
the receiver shifted in shipment and the panel was
apparently quite close to one side when it was dropped
or hit. So much for my dream of being able to open up
this box and behold a beautiful, ready to go Collins. 
Also, has anyone had any dealings with UPS as to
filing for damages? The man who shipped it said he
would call and make a claim. It was insured for $400.
I would appreciate any comments about those knobs and
UPS. I have no plans to turn it on now. I'm going to
test the tubes first and give it a close going over
before that.

73,
Bruce  K6RQR

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