[Premium-Rx] Re WJ Receiver

[Clemens Paul]

Hi Terry, 

>They found many purchasers simply couldn't understand how to 
>operate the radio properly and/or damaged them through misuse

Sorry,but this assertion rises a couple of questions for me:

- Have the purchasers of a HF-1000 been people with subpar knowledge how to operate a simple radio with DSP filters
  properly and without misusing it?
- Has this radio been so complicated to operate that it was prone to be not properly operated 
  or prone to be even misused by the user with average capabilities?
- Hasn't the owner of the radio and not the company to pay for support when the radio is outside warranty
  or after misuse which is not covered by the warranty?
- Why have other companies which have always been producing radios for the commercial market
  survived including their products despite providing support.
- Could it be that WJ was just not able to produce as cost effective as it is mandatory for the open market
  because they never had to learn it due to lacking competion of the commercial market?

73
Clemens
DL4RAJ 


>-----Original Message-----
>From: premium-rx-bounces at mailman.qth.net 
>[mailto:premium-rx-bounces at mailman.qth.net] On Behalf Of Terry O'
>Sent: Friday, June 16, 2017 8:39 PM
>To: premium-rx at mailman.qth.net
>Subject: Re: [Premium-Rx] Re WJ Receiver
>
>I've interviewed the lead engineer of the HF-1000/8711 series several 
>times at length.  The HF-1000 would make a quite a story if there were 
>any magazines that print things like that anymore.
>
>The long and short of it was WJ lost money on the HF-1000.  It was a 
>product designed as the Cold War collapsed and WJ was exploring the 
>commercial market as means to sustain operations.  They had to 
>establish 
>a new support channel segregated from their usual (and secretive) 
>customers.  The company was surprised when support costs went over 
>budget.  They found many purchasers simply couldn't understand how to 
>operate the radio properly and/or damaged them through misuse.  It 
>became a real headache and WJ ditched the product.
>
>BTW, the design of the 8711 grew out of the WJ-9548 (and the faceless 
>9546) series of demods, which are quite sensitive and work reasonably 
>well as multiple channel HF receivers for certain purposes.
>
>Terry O'
>
>
>On 6/14/2017 11:55 PM, Ed via Premium-Rx wrote:
>> The issue with WJ HF-1000/8711s is the firmware, which 
>cannot be upgraded.  You truly get what you pay for. If you 
>get stuck with an older version, it's markedly inferior to the 
>later ones, which command commensurate prices. Adding the 
>preselector automatically raises the price. For the latest 
>firmware version with preselector, these run about $2k+. There 
>were a few coming out of S Korea that had the latest and 
>greatest, selling for about $2500 on EBay.
>>
>
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