[OKDXA] Fw: Caution

k5tt [email protected]
Thu, 9 Oct 2003 15:35:43 -0500


In regard to the email below:

Mr Ed McCullugh of Radio Outfitter has contacted me and explained that none
of their normal supply sources had the A103 in stock.  He said that I should
have been immediately informed of that situation but as happens it fell in a
crack.  Immediate communication would have prevented any dissatisfaction.
He has since gone to other sources and found the A103 and is shipping it out
at his price.

After discussing it with Ed, I do not believe there was any intent to
mislead but only a breakdown in communications by not immediately informing
me and in the answer I got on my phone call.

Jim

----- Original Message -----
From: "k5tt" <[email protected]>
To: "OKDXA" <[email protected]>
Cc: <[email protected]>
Sent: Thursday, October 09, 2003 12:57 PM
Subject: Caution


> This is a warning for Oklahoma DX Association members to be cautious about
> doing business with Radio Outfitter of  Overland Park, KS.  I ordered a
> Crushcraft A103 from them via the internet last week.  Their website
showed
> it to be in stock and at the lowest price I could find.  I had found it
> listed at other suppliers but they did not have it in stock.  I wanted it
by
> this week. They immediately confirmed my order and charged my credit card.
> After a week and two phone calls initiated by me, I have found that they
are
> not going to honor my order.  They told me that the item is no longer
> available.  My interpretation is that they do not want to honor their
> published price because the item is certainly still available from the
> manufacturer, Crushcraft.  Their website still shows it to be in stock.
>
> It is not a big deal but it also is not a proper way to do business.
>
> Jim Hood
>