[NJARC] How is..Telco land line vs cable/fiber

[Billoradio at aol.com]

Is this when the promise of cable was no  commercials?

Bill Overbeck

In a message dated 11/3/2012 10:27:15  A.M. Eastern Daylight Time, 
oldradio at comcast.net  writes:
_________________________________________________________
I  remember a Comcast exec coming to our ham club to promote Comcast's 
internet  phone when they were starting it.

When he got done singing the company  song, I asked him, "Do you provide 
postcards to mail in when the phone goes out  due to a power outage?"

He said postcards were not needed, as you could  place a trouble outage via 
your computer to their web page. When I reminded him  a power outage takes 
out the cable and Comcast's Internet.  He said not to  worry, because the 
cable will still work without power.

The meeting went  down hill from there as we all picked on him.  There were 
three retired  telco hams in the audience.  He was real mad when he left, 
vowing never to  came back.

My one son has a Comcast phone line and it has gone out  several times and 
he had to wait for service, usually 2-days each time.   He's a teacher and 
can't stay home all day waiting for the tech to come, which  frustrates 
Comcast.  They don't like late day appointments.  They like  to say we'll be 
there Tuesday between 9 am and 5 pm.

73, John Dilks,  K2TQN