[Milsurplus] Re: Fedex

john.brewer at us.schneider-electric.com john.brewer at us.schneider-electric.com
Mon Jun 20 15:50:04 EDT 2005


Mike  sez:

>Do you think their prices are low out of simple kindness and goodness and
>concern for the customer?  Only the "concern for the customer" qualification
>has any ring of truth, since Fedex doe NOT consider the recipient to be
>their customer.

Their customer, (as is everyones in the shipping business) is the person who
hands them the package and pays them.

>Most shippers who use Fedex do it for their own personal convenience, with
>absolutely no concern for the recipient.

Actually, it's usually because the customer says "cheapest way".

>Can there really be ANY wonder why Fedex shipping prices are the lowest?

Yes, they don't have the union contract that UPS does.

John



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