[Logic] The Future of LOGic (was Test)

[rojomn]

At 01:48 PM 7/8/2003, you wrote:

>I have experienced nothing but fast and timely support from Dennis. He 
>always responds to my emails (usually in 24hours or less) and has always 
>solved any of the issues I have had with Logic ( I am a Logic 5.3 user at 
>the moment).

I can pretty much say the same thing. He responds to fix problems but is 
not very open to suggestions for function or design. I have very seldom had 
to wait more than 2 days for a reply, but often had to wait MUCH longer for 
a fix. I put the support level of Logic near the top of the list.



It is still the best General Purpose program but it cannot cone anything 
close to holding a candle to the FREE DXLABS suite if you interest is DX. 
In that case the DXLAB suite wins hands down, if you have XP and a 
reasonable size machine to run it. It SHINES in dual monitor support.

As for support , there is no program in existence commercial or free that 
comes even close to the level of support given to DXLAB users. It is not 
days, it is OFTEN minutes and usually less than a day until a fix is out if 
needed. I don't know how he does it and I DO NOT expect Dennis to do that. 
He is in it for money and he cannot give that kind of time and still do his 
day job.


I have only one real complaint and that is that the latest version is 
impossible to recognize without download and install. There is NO EXCUSE, 
NONE IMHO at least for not giving the file a mnemonic name.

Nevertheless, for now Logic is till my General Purpose program, but who 
knows for how long. I am very unlikely to spend any more money on it.

I feel sorry for Dennis and anyone else that is trying to make a commercial 
program today for Ham Radio. The market is small and there is a HUGE amount 
of GOOD free software, so why pay?