[KYHAM] RE: RIght to know - Radio Shack Reply
Ron Dodson
[email protected]
Fri, 11 Jan 2002 14:50:58 -0500
Thank you.
I can see both sides of the issue. The company needs to show a profit, but any
negative publicity from something like should someone go to court and try to
bring a company into it for selling the equipment is always possible. This can
hurt them as well as us. Your assistance is most welcome.
73,
Ron
[email protected] wrote:
> I sent copies of the mails on the reflecter to customer care at Radio Shack
> in Ft Worth. Here is their reply:
>
> Subj: RE: Right to know mailings - open me first!
> Date: 1/11/02 1:06:34 PM Eastern Standard Time
> From: [email protected] (Chuck McConvey)
> To: [email protected] ('[email protected]')
>
> Hi -
>
> Thanks for the email(s).
>
> Our position is simple - we cannot sell something if we suspect or know it
> is to be used illegally. Our advertisements include statements of licensing
> requirements, but as long as the license is not required to make the
> purchase this will probably always occur.
>
> Having been a store manager for seven years, I came to appreciate the
> efforts of HAMS to police their hobby themselves and very appreciative of
> their willingness to spread their knowledge - I confess - nearly all of my
> electronics knowledge came from a group of HAMS that used to hang out in my
> stores.
>
> I will certainly pass these comments to the District Sales Managers in KY so
> they can make sure their employees are better informed.
>
> Regards,
>
> Chuck McConvey
> RadioShack Customer Care
>
> Chuck McConvey
> Customer Care Center
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