[Kenwood] International Radio Service Division

[Jab Murray]

I sent my radio to them several years ago, had a lot of trouble
communicating, it took a few months, but I did get a good job.  The guy I
communicated with was Mark Thomas. I think he is very undermanned, if not
just a one man operation. At that time,
they (he?)  only answered the phone on Tuesday and Thursdays from 2:30 to
5:00 PM,
due to work load, the rest of the time it was a machine, and they never
bothered to call backas I recall.  The  phone at that time  was
561-489-6302.  They
also had a fax  561-466-0248 which I used some, and as I recall worked
better.  For some reason, people pay more attention to a fax than an email..
They were very slow with emails. I also have another number which I don't
remember exactly what it is for, 561-489-0956. This was some time ago
however, so they may have changed all of this.  Doesn't hurt to try.  I
don't think you have any worry about not getting the rig back.  I have used
him twice with good results. Good
luck, Jab K5CNZ

----- Original Message ----- 
From: "Tom Laszynski" <k8jrm at arrl.net>
To: <kenwood at mailman.qth.net>
Sent: Tuesday, May 01, 2007 12:16 PM
Subject: RE: [Kenwood] International Radio Service Division


> Hello David,
>
> This is bad news!  Hope I used a different company! The outfit I
> shipped my rig to was:
>
>          International Radio Service Division, Inc.
>          1118 Raymond Ave.
>          Fort Pierce, FL 34950
>
> URL:http://www.qth.com/irsd/repair.html#background
>
> I, mistakenly, thought this was International Radio/Fox-Tango.
>
> Tom
>
> At 01:35 PM 5/1/2007, you wrote:
> >If that is the outfit in FL I had a radio there for about a year. They
> >promised over and over again to get things fixed. I finally go it back
with
> >a bunch of lose parts and the radio was still terrible. If you get it
back
> >fixed you will be lucky.
> >
> >-----Original Message-----
> >From: kenwood-bounces at mailman.qth.net
> >[mailto:kenwood-bounces at mailman.qth.net] On Behalf Of Tom Laszynski
> >Sent: 01 May, 2007 17:56
> >To: kenwood at mailman.qth.net
> >Subject: [Kenwood] International Radio Service Division
> >
> >
> >
> >Hey Guys and Gals,
> >
> >I've been having great difficulty getting International Radio Service
> >Division to respond to my e-mails and telephone calls.  Have any of
> >you had the same problems?
> >
> >______________________________________________________________
>
>
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>