[Kenwood] International Radio Service Division

[Tom Laszynski]

Thanks Mike,

I did a Google search as you suggested and found that other Hams have 
had the same trouble as I have.  Basically, they report that the 
Outfit doesn't communicate well and that they are very slow.  The two 
set mention were in the shop 9 months and two years!  I might be 
lucky, they only had my set since December 1st 2006!

Tom

At 02:02 PM 5/1/2007, you wrote:
>Tom,
>
>I'm unfamiliar with this company, but I suggest you Google the company name
>in quotes. There are a lot of complaints on the Internet similar to yours.
>
>You may also want to contact Scott, KA9FOX, who hosts their website. Maybe
>he has a way of contacting Mark Thomas.
>
>I wish you good luck.
>
>73 de Mike, N9BOR
>A-1, FISTS, JARL A-1, SMC
>http://www.n9bor.us
>http://www.k9ya.org
>
>di dah dit - The only Roger Beep you'll ever need.
>Let your fingers do the talking - Morse code.
>My designated driver is a 12BY7A.
>
> > -----Original Message-----
> > From: kenwood-bounces at mailman.qth.net
> > [mailto:kenwood-bounces at mailman.qth.net] On Behalf Of Tom Laszynski
> > Sent: Tuesday, May 01, 2007 12:56 PM
> > To: kenwood at mailman.qth.net
> > Subject: [Kenwood] International Radio Service Division
> >
> > Hey Guys and Gals,
> >
> > I've been having great difficulty getting International Radio
> > Service Division to respond to my e-mails and telephone
> > calls.  Have any of you had the same problems?
> >
> > They have had my Kenwood TS-940 since December 1, 2006.  My
> > last e-mail from them was April 6th when I was told me that
> > the repairs were completed and they would e-mail me the
> > billing information!  Twenty-five days later, I have heard
> > something.  Like my previous inquires, My e-mails have gone
> > unanswered.  When I do get through on the telephone, I end
> > speaking to their answering machine.  The promised call back
> > never occurs!
> >
> > BTW: the old International Radio and Computers, Inc./Fox
> > Tango has been sold.  The crystal filter and  performance
> > enhancements part of the business went to firm called
> > International Radio (INRAD) while the service portion of the
> > business was taken over by the International Radio Service
> > Division.  INRAD and  International Radio Service Division
> > are two separate companies.  I believe that INRAD is located
> > on the West Coast while the International Radio Service
> > Division in located in Fort Pierce, Florida.
> >
> > I have contact INRAD regarding my situation.  They have been
> > very responsive, but are powerless to resolve my problem!
> >
> > Tom,
> > K8JRM in Oklahoma City
> >
> >
> >
> > .
> >
> > Tom, K8JRM
> > ______________________________________________________________
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> >