[Kenwood] Response

Wed, 23 Jul 2003 19:53:55 -0700

Hi,
It is unfortunate, but many companies simply do not care
to support their customer base.
Many years ago I had very slow response from Kenwood.
Somehow I found the name of one of their V.P. (sale, marketing or
??)
and wrote him a nasty letter.
Surprise, surprise. Service went from a slow crawl to high speed.
This approach works with most companies.

73,

Mort, KB6BSN

----- Original Message -----
From: "Rich Garcia" <[email protected]>
To: "Ronald A. Stunden" <[email protected]>
Cc: <[email protected]>
Sent: Wednesday, July 23, 2003 7:01 PM
Subject: Re: [Kenwood] Response

> Please pass along any information you would find on this
subject. I too
> have problems with the display, segments are missing and it
does very
> strange things with heat and cold. The cold is also not very
cold either
> since I live in FL but it still acts up.
>
> Rich
>
> On Wed, 2003-07-23 at 20:54, Ronald A. Stunden wrote:
> > Anyone have any ideas how the devil to get a response from
Kenwood??So far
> > I have three email addresses, Each one telling me to send my
request to
> > another, The last one to someone by the  name of
[email protected].
> > Understand that they have a policy of replacing the display
in the TVM 7A
> > this is what I am after them for... Thks  Ron
> >
> >
> > - - -
> >
> > Your moderator for this list is:
> > Larry Wilson KE1HZ [email protected]
> >
> > _______________________________________________
> > Kenwood mailing list
> > [email protected]
> > http://mailman.qth.net/mailman/listinfo/kenwood
>
> - - -
>
> Your moderator for this list is:
> Larry Wilson KE1HZ [email protected]
>
> _______________________________________________
> Kenwood mailing list
> [email protected]
> http://mailman.qth.net/mailman/listinfo/kenwood
>
>