[ICOM] IC-7000 Question

[harrytheham at verizon.net]

Bill,

Regarding the SWR and LDG-7000 tuner.  At first pass I would say this is 
NOT your issue.  There are so many antenna, antenna mounting, feedline 
variables that affect SWR there is no way anyone can assume or accuse a 
1.5:1 SWR is caused or associated with your radio. Actually, many folks 
would even say a 1.5:1 is "acceptable" for solid state transceivers. 
Also I do not believe the LDG-7000 has any dependency upon the CI-V 
port, but could be wrong. Has he described is antenna configuration and 
mounting, grounding, etc.? Has he explained how he uses the LDG-7000 to 
ensure a "good match"? If not, have him do so.

Radio output of 150 watts. That's 50% over the spec. Assuming you didn't 
modify the radio I would ask how he determined the 150 watt output. What 
mode? What metering? Etc.

If he's claiming the radio was modified ask him what the mods were/are? 
Get specifics, not fluff.

Also be aware there is a very good chance he may have attempted a mod, 
screwed something up and now wants an axe to grind and you to fit the 
bill.

Over the years I've held management positions in large and small 
technology companies and I've learned when a customer starts off with 
accusatory tirades there is more going on than the alleged complaint.

Good luck,

Harry WE1X


On Thu, Jun 19, 2008 at 11:55 AM, Bill Jourdain wrote:

> I recently sold an IC-7000 to a ham in Miami, FL.  My radio was like 
> new and had operated flawlessly from the moment I bought it new about 
> 18 months ago.  After he received the radio, he sent me an angry email 
> telling me I had sold him a "lemon" and had "stolen" his money 
> because:
>
> 1.  The radio is putting out 150 watts;
> 2.  He can only get a 1.5:1 match with his LD-7000 tuner.
>
> He also accused me of modifying the radio.  I never opened it and the 
> only mod was the AB5N microphone mod, and I told him this before he 
> purchased it.
>
> I ran the radio mobile and never tested the exact power output, but 
> was curious if any of the members of this list had any experience with 
> the output of this radio exceeding 100 watts.
>
> I also explained to him that the SWR issue was more likely an 
> antenna/tuner/grounding issue, but I am not familiar with the LD-7000 
> tuner and was curious if any of you had any insight into his complaint 
> in this regard.  I had changed the CI-V port settings to run with my 
> Turbo Tuner and HS-1800 Pro, and suggested that he return the CI-V 
> settings to factory default or at least make sure they were correct 
> for his LD-7000 (I assume it connects to the CI-V port).  He did not 
> tell me what type of antenna he was using.
>
> I don't want to enter into a debate with this person, but I have sold 
> many radios over the years and have never had a complaint, and have 
> always taken great care to make sure that my radios remain in 
> excellent condition.  He claims that he will have to send the radio to 
> Icom for repair, and I've requested to see the work order and receipt 
> from Icom.
>
> I would appreciate the input from the members of the list about these 
> issues.
>
> Thanks and 73,
>
> Bill
> AB4BJ
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