[ICOM] Icom Steps Up - PW1 Repair

[Bert Morton]

Is it unusual for the PW-1 to be covered under warranty at 7 months !!


----- Original Message ----- 
From: "Bruce J. Howes" <bhowes at suscom-maine.net>
To: "'ICOM Reflector'" <icom at mailman.qth.net>
Sent: Saturday, January 28, 2006 11:19 AM
Subject: [ICOM] Icom Steps Up - PW1 Repair


>A month or so ago I wrote of the failure I experienced in my 7 month old
> Icom PW-1 amplifier.
> Its just important, perhaps more so, to report on happy endings as it is 
> to
> express concern.
>
> Icom stepped up to the plate, warranted the amp - was a defective PA 
> module
> and some resistors - and sent it back to me within two weeks.
> I called Icom Service for explanation of what happened and found Chris to 
> be
> quite helpful, reminds me why I always buy Icom for my solid-state gear.
> Great service, good explanation of the failure and a solid assurance if 
> the
> problem does occur again, in or out of warranty they would stand behind 
> the
> unit.
> His explanation of that the PA module failed of its own accord and took 
> out
> some of the resistors on the PA section.
> He mentioned that this was not overly common, but it does happen, they -
> Icom Service - would assist if this were to occur again.
>
> I must say that I feel much better about my PW-1 and plan to exercise it 
> on
> the bands in the upcoming weeks.
> Icom Service is still number 1 in my book.
>
>
> 73 Bruce W1UJR
>
>
>