[Icom] happy ending icom rig

Sun, 7 Apr 2002 04:52:21 -0400

The words are Giga Parts....

----- Original Message -----
From: "anthony costa" <[email protected]>
To: <[email protected]>
Sent: Saturday, April 06, 2002 9:58 PM
Subject: Re: [Icom] happy ending icom rig

> hi paul,Your not the only one.People better get smart to texas towers.They
> have a very bad attitude on the phone.Im speaking about all there sales
> associates.God forbid you have a problem with something you bought from
them
> they want no part of it.This is a VERY BAD COMPANY TO PURCHASE  EXPENSIVE
> EQUIPTMENT FROM.Your much safer going with burghardt,AES,HRO,R&L they
honor
> defective equiptment within 30 days.this is the way it should be.If you do
> deal with texas towers make sure you pay through credit card.This way if
it
> is defective you got them by the ball's.They have to take it back.Bank's
> dont play.
>
> tony k2vi
> ----- Original Message -----
> From: "paul" <[email protected]>
> To: <[email protected]>
> Sent: Saturday, April 06, 2002 8:05 PM
> Subject: [Icom] happy ending icom rig
>
>
> > you are all aware of the ic746pro i had that was 3 weeks old, and the
main
> > vfo mechanical assembly just plain fell off because someone at the
factory
> > forgot to tighten it before it left the factory.  the fine fellows at
> texas
> > towers felt my pain and said " go away...  not our problem"  found an
> icom
> > authorized avionics dealer  happy to help me in my home town..  next
> > problem..  due to the extra  stress placed on the friction screw that
> > increased or decreased drag on the vfo knob, the plastic face of the rig
> > "stress cracked"  i was panicked..   a new 746pro with a cracked face...
> > WOW was i upset...  called the AVIONICS DEALER ( as opposed to texas
> towers)
> > and the av dealer said (once again) "bring it in"  they took one look at
> it
> > and shipped it back to icom for me with their regular stuff NO CHARGE..
> the
> > result?  icom replaced the rig..  thanks to the great guys at icom...
the
> > local avionics dealer in my town, and i can be found at dayton  in front
> of
> > the texas tower booth handing out  a paper detailing my experience with
> the
> > fine boys at texas towers.   as they say the truth stands on its own..
73
> > paul
> >
> > ----
> > Your Moderator: Dick Flanagan W6OLD, [email protected]
> > Icom FAQ: http://www.qsl.net/icom/
> >
>
> ----
> Your Moderator: Dick Flanagan W6OLD, [email protected]
> Icom FAQ: http://www.qsl.net/icom/
>