[Heathkit] shipping.. an old sore spot

[Mike McCarty]

Ronnie Hull wrote:
> For years I have wanted a very nice and clean DX-40. Bought one off
> of Ebay and it arrived yesterday torn to hell. Crappy packing job.
> Meter broken, all the tubes inside shattered and a huge dent in the
> back which took out the crystal cover. What a damn shame.
> 
> WTH is wrong with people? Regardless of packaging I think UPS could
> destroy a stainless steel bowling ball. But this was just packing
> POORLY

I dunno. For the first time I received a vintage radio in a wooden
cabinet which was broken. I no longer purchase bakelite radios
for that reason. People just won't pack 'em properly, even when it's
discussed beforehand.

This is the first time I've seen a small wood radio broken. The wood
itself was broken, and the case was in three pieces.

> okay enough ranting..

Rest assured that you are not the only one who has encountered
this problem. using insurance unfortunately isn't a help (at
least with USPS) b/c they still charge you the shipping (yes,
they charge you to break your equipment) and keep the equipment.
So, as in the Star Trek episode "everything is as it was", oh,
except you are out the shipping, which can be a considerable fee.
Also, they won't do anything about it if the packing was, in their
opinion, inadequate.

We feel your pain.

Mike
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