[Heathkit] SHIPPING DAMAGE

[Jim Isbell]

I had a differential from a Jaguar shipped in a wooden crate and it was 
very heavy so I know it wasn't on the top of the pile.  TWICE one was 
shipped (two different diffs) and it arrived BOTH times with the 3/8" 
bolts on the hub ends bent at a 90 degree angle!!!   They were packed, 
foamed in place, with 3 to 5 inches of foam around ALL sides in a wooden 
crate. The third unit made it.  I now ship EVERYTHING by USPS.  I dont 
like their attitude but their service is less destructive.

Glen Zook wrote:

>Duane:
>
>You have been very lucky with your claims, etc., with
>UPS.
>
>I used them until about 2 years ago when virtually
>everything that came through the Mesquite, Texas,
>"hub" arrived damaged (and was damaged on outgoing
>shipments).  In fact, I had used them since at least
>1970 and didn't have many problems.  They did run a
>fork lift tong through a box and then still tried to
>claim "improper packing"!
>
>  
>