[HCARC] Outage

[Harvey N. Vordenbaum]

Hill Country victim of major internet outage Saturday night

It started at around 7:30pm, Saturday night. People all across the Texas
Hill Country, refreshing their internet feeds, hoping to connect, with no
luck. Cable TV Service, Internet Service and Cell Phone services were dead
across the area.

The only services that seemed to be working, were Windstream and At&t
services. Sprint, Verizon, Spectrum, T-Mobile Internet and many other
carriers were completely out until 2:36 this morning.

Residents took to Facebook to voice their frustrations, if they were able to
get service, saying that they felt like their loved ones were in danger
because there was no way to check on them. There were also concerns that
emergency lines were not working with some carriers.

Unconfirmed sources are saying that a fiber-optic cable was cut and was
being repaired. It does take several hours to connect a fiber-optic cable
after it has been severed.

Back in 2015, there were two cases out of Boerne, TX, where the fiber-optic
line carrying signal from San Antonio was severed by a construction crew.
At&t and Windstream lost service for several hours both times during that
outage.

When that source of the outage is confirmed, we will update this article.

 

HV