From w4byg at att.net  Wed Jun 30 12:53:03 2021
From: w4byg at att.net (Ray LaRue)
Date: Wed, 30 Jun 2021 12:53:03 -0400
Subject: [Ham-Computers] Email help please
References: <45ceabb4-c207-8d4e-7c07-c0b7d3dfcb5e.ref@att.net>
Message-ID: <45ceabb4-c207-8d4e-7c07-c0b7d3dfcb5e@att.net>

This is not strictly a ham software issue, but I've not been able to 
find help elsewhere. Maybe some gracious soul herein can assist me.

I have been a user of att.net for many years, utilizing Thunderbird as 
my client. I keep TB up to date. The last few weeks my w4byg mail 
account works fine, but my primary account (my name) no longer allows me 
to log in. I get the message:

"Sending of password for user raymond_larue at att.net did not succeed. 
Mail server inbound.att.net responded: Server error - Please try again 
later."

I've? been patiently trying for over 2 weeks, no dice. I can log in via 
their webmail and get my mail, but no longer via Thunderbird. So my 
login is correct and is accepted by their webmail.

I have tried deleting and re-entering the account and server info in TB 
and rebooting my PC, to clear any possible corrupted cashing, to no avail.

I have not found any customer service contact info. None of ATT's online 
boiler plate help references are applicable.

Has anyone else overcome such a problem?

If so, please correspond off the list to keep QRM down.

Your assistance will be appreciated.
Ray, W4BYG at att.net (this account is working)


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From w4byg at att.net  Wed Jun 30 17:08:48 2021
From: w4byg at att.net (Ray LaRue)
Date: Wed, 30 Jun 2021 17:08:48 -0400
Subject: [Ham-Computers] Email help please
References: <3abcc42e-9cfe-4b26-2299-4f9bf7dd7fd8.ref@att.net>
Message-ID: <3abcc42e-9cfe-4b26-2299-4f9bf7dd7fd8@att.net>

I was able to create a "secure PW key" while on the webmail site. I 
entered it into Thunderbird and gained access to my mail via TB. Thank 
all for your time. Sorry for the bandwidth. The problem seems to be fixed.
Ray, W4BYG


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