[Ham-Computers] Office 2007. POP3 & IMAP Problems

WA5CAB at cs.com WA5CAB at cs.com
Tue Dec 12 13:02:34 EST 2017


For legacy reasons more than any other, we use MS Office 2007 (or 2010) 
Outlook as the mail manager for our Comcast.net email accounts.

I recently needed another essentially dummy email address so added one to 
our COMCAST.NET isp.  After several hours on the phone (mostly on hold) 
fixing what turned out to apparently have been a case of fat fingering the 
password for the new account, it is up and running on the XP machine using Office 
2007 well enough to satisfy the need.  

In the process of getting the new address working, I learned that Comcast 
is in the process of switching all email accounts from POP3 to IMAP.  All new 
ones can only be IMAP.  Eventually the older ones will be forced to change 
but no one seems to know when.

However, somehow incoming emails to the new IMAP address are not coming 
into the Personal Folders\Inbox as all of the others always have.  I haven't 
yet tracked down exactly where they are going but will.  I did not knowingly 
select a location for storing incoming mail during any of the several times 
that I added to address to the Outlook instance.  When I open Tools/Account 
Settings, the names of the five addresses are  shown along with their Type 
(POP3 or IMAP).  When I click on one of the POP3 addresses, the screen among 
other things shows where incoming mail is stored and has a Change Folder 
button.  When I click the IMAP one, the destination is shown but there is no 
option to change it (no Change Folder button).

Does anyone how to change this or if it can be done?  As I don't actually 
use this address, there would be no problem with deleting and re-adding it.  
In getting past the password mistake, and some other issues, I've already 
done that at least four times.

Robert Downs - Houston
wa5cab dot com (Web Store)
MVPA 9480


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