[Ham-Computers] Java update problem

[Jim Hill]

At 09:42 AM 8/19/2010, you wrote:
>Can someone help me with a Java JRE 6 Update 21 problem.  I think I 
>have a case where an attempt to automatically downup Upate 21 to 
>working JRE 6 Update 20 caused corruption.
>
>Here are the details.

Here's my experience with a recent Java update problem and my 
fix:  I'm running Win XP.

An automatic update balloon appeared in the system tray area, saying 
there was an update for Java.  Installation didn't finish properly 
and an error 1722 window appeared.  I went to Java help, searched for 
error 1722, and discovered there is a problem with InstallShield that 
has not been fixed.  I was directed to use the offline version, which 
works fine.

The update is available at 
http://www.java.com/en/download/manual.jsp    Be sure to select the 
offline version, as there's also an online version.  Don't let the 
word "offline" bug you, it installs in a normal manner.  Remove the 
existing Java installation before installing the offline version.  I 
had two Java's to remove.  I think one was the existing version and 
the other the aborted upgrade.

As far as removing the existing Java, I guess I was lucky.  About the 
same time, I was attempting to remove a stubborn program that 
Add-Remove Programs hardly touched, and had just downloaded Total 
Uninstall (which works fine).  I used Total Uninstall. Java 
recommended using the control panel Add-Remove Programs.

Jim