[Ham-Computers] Computer shutting itself down - follow-up

WA5CAB at cs.com WA5CAB at cs.com
Tue May 1 19:37:23 EDT 2007


Dave,

I don't think I would try the jury-rig.  For one thing, where would you put 
the 2nd supply.

I don't recall whether you said where you bought the 500 watt unit or not , 
and whether you just bought it on-line or with a phone call.  But you might get 
them to exchange it if you call the store's tech support and tell them what 
system board you actually have.

In a message dated 5/1/2007 5:31:28 PM Central Standard Time, 
dcorio at zitomedia.net writes: 
>     It has only gotten worse. I ordered the 500-watt power supply on 
> Saturday, and surprisingly enough it showed up today. The down side is 
> that it doesn't fit the computer. The motherboard has a 20-pin connector 
> and this new power supply has 24.
> 
>     The genius at Gateway that I spoke to, after 20 minutes, finally 
> came to the conclusion that it wouldn't work! Thank goodness I called!
> 
>     Customer Service informed me that they no longer support this 
> machine. Huh? It's under warranty until next February! No matter - they 
> gave me a phone number for a company that carries their out-of-date parts.
> 
>     Called them. The largest power supply they have is 300 watts. 50 
> more than I have now, and it's $80!
> 
>     I'm on the verge of keeping this 500-watt supply and jury-rigging it 
> into the case. At least I can use it to power everything but the 
> motherboard, and use the supply that's in the case to power the motherboard.
> 
>     I'd also tell you my feelings about Gateway at this point, but it 
> would only get me banned.

Robert Downs - Houston
<http://www.wa5cab.com> (Web Store)
MVPA 9480
<wa5cab at cs.com> (Primary email)
<wa5cab at houston.rr.com> (Backup email)
   


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