[Ham-Computers] RE: "Disappearing" Desktop

Hsu, Aaron (NBC Universal) aaron.hsu at nbcuni.com
Thu Nov 30 17:18:06 EST 2006


Forgot to ask...

Since you can bring up the Task Manager, have you tried running "explorer.exe"?  Explorer is the Windows explorer itself - if it's already running, you'll get the familiar Windows file explorer.  However, if Explorer is not currently running, then running it will bring up the Start bar and your explorer desktop.

One other thing...since you can bring up the Task Manager, what apps/processes are currently running?  Also, if you let the system "sit" for a while (say, overnight), does the explorer eventually up up on it's own?  If it does, then some other process is holding up the explorer and the explorer finally loads after the other process times out.

Just things to consider.

  - Aaron


-----Original Message-----
From: ham-computers-bounces at mailman.qth.net [mailto:ham-computers-bounces at mailman.qth.net] On Behalf Of paulahkolik at aol.com
Sent: Thursday, November 30, 2006 1:15 PM
To: ham-computers at mailman.qth.net
Subject: [Ham-Computers] "Disappearing" Desktop

Greetings to the list.



My desktop has "disappeared." When I boot-up, all I visually get is wallpaper (Win XP default wallpaper) and must resort to clicking on new task in task manager to run anything. (IE, Mozilla, Notepad, etc.)

Prior to all of this happening, my virus scanner mistakenly identified csrss.exe as a virus, so I kept clicking ignore when it prompted me on what to do. About that time, I noticed that winlogon.exe was using
40-95 % of the cpu according to task manager. I tried to reboot normally, but had to resort to killing the power. I doubt it's a RAM issue as I'm running 1 gig with 128 megs dedicated to video.

I can't run system restore at present, as I'm in the process of removing arm32 & a mysterious file called "1.exe"

Any suggestions shy of running a factory restore? I'd rather not as I'd have to re-register a ton of software. I've tried all of the usual tricks like safe mode & chkdsk /f but nothing seems to be working.

My system is: Compaq Presario SR1403WM, Win XP Home SP2 w/ all current updates. AVG, Zone Alarm, Ad-Aware, & Spybot.


Thanks in advance for any help.


Paul W5PDA
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