[Ham-Computers] Question about Win XP

[Brian K. Gaskamp]

Ok need some help on this end. I'm trying to tackle a friends computer
problem.
He's running Win XP, and using Juno as his ISP, he's using dial up.
I have the identical same setup as he does so thats why it has me stumped.

1st he gets lots of pop-up ads, I get some but not nearly as many as he
does, and when he does his take up the whole screen, but not all the time.

2nd when you double click on IE, it doesn't take off right away like mine
does, and too top that sometimes his will lock up for about 2 minutes then
all of a sudden it will take off.

I have cleared some programs off his computer that I felt he didn't need and
cleared out his Temp Internet files, and cleared this history out.

I have ran his AV program and it showed not viruses.

So thats what has me stumped, I'm no genious on computers but I keep mine
running smooth and fast, and can't figured out why his won't.

If someone can give me some insight I would appreciate it very much.

73,
Brian

KA5BKG