Hi Duane. It almost sounds as though the orientation / dimensioning is not correct. Here is what I mean. If you have an 8X10 image and then use the 8 as the height instead of the width, you would have a resulting width of 6.4 inches; to maintain the correct aspect ratio. I'm not sure how this could happen, since I use Adobe Photoshop (on Windows 2000). I hope this helps. 73 - Mark N1VQW