[Ham-Computers] Intermittent Computer lockup under Norton

[R Goodspeed (W7DGX)]

Hi Phil,

I=92m running an 800 MHz Pentium and systemworks 2002. Ever since that in=
stallation,
I have had multiple lockups and many programs have been stopped with the =
illegal
instruction message. As a result, I cannot recommend Norton.

Maybe some of what I have learned will help. I am running windows 98 SE a=
nd MS
Office 2000. I also have an HP 970CSE printer.

I had three continuous problems.

One was very slow response of the computer to everything. I solved that b=
y
removing GoBack.

Two was a lockup every time I tried to print from MS word using the advan=
ced
printer features like double sided printing or last page first. Printing =
from
other programs like Internet explorer, Netscape browser, Netscape email, =
outlook
express, and excel using the printer advanced features was not a problem.=
 What I
finally found was if I disabled Norton=92s CleanSweep the problem went aw=
ay.

Third was the screen magnifier control panel would disappear, and the win=
dows
selection of active windows would not work. With the hint from the above =
problem,
if I disabled CleanSweep before activating the screen magnifier the probl=
em does
not occur.

I have several intermittent problems left. All involve a list of about 12=
 programs
that generate an illegal instruction. I have also had problems saying I d=
on=92t have
enough disk space, or enough ram space. I have a 75 gig hard drive about =
45% full,
and 256 Meg of ram.

My computer guru=92s recommend removing Norton systemworks by reformattin=
g the hard
drive. They feel you can=92t remove Norton=92s systemworks completely wit=
hout doing
the reformat.

I would appreciate help from anyone who has solved any of the above items=
=2E

Thanks for reading.

                Rolly W7DGX

Philip Atchley wrote:

> Hello all
> I'm running a 500MHz Intel P3 with 256MB RAM.  Recently I installed Nor=
ton
> Systemworks 2001 on it and with Liveupdate made sure I had all the upda=
tes
> to it.  I'm running Win98SE with all updates.
>
> Reason for switching from the AVG antivirus to Norton was that AVG didn=
't
> recognize the Eudora 5.1 Email client I switched to.
>
> My Problem:  Ever since I've switched to Norton I get intermittent comp=
uter
> lockups on various programs.  Eudora is only one of them, it's also
> happened in windows Explorer and other programs.  Sometimes when this
> happens I can "recover" by using the old standby, Cont/Alt/del keys and=

> shutting down the program that is locked up.  Other times the entire
> computer locks up and the only thing I can do is a hard "reset" with th=
e
> button then watch that yellow line crawl across the screen 8^(   It doe=
sn't
> appear that any one program or "routine" will cause this problem, it's
> entirely random but a pain in the backside.  Never had this problem pri=
or
> to installing Norton.
>
> Any ideas?  If I can't correct this problem I'll have to remove Norton =
and
> Eudora and go back to AVG/Outlook Express 6.0, something I'd prefer not=
 to do.
>
> 73 de Phil  KO6BB
>
> All outgoing Email Scanned By Norton AntiVirus.
>
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