[Ham-Computers] Irritating Eudora Error

Sun, 09 Jun 2002 12:36:03 -0700

>From the Eudora support site.

Mike

Crashes Randomly, Eudora 4.x or 5.x

Document ID: 1740HQ

Try each step below one at a time. If one step doesn't fix the problem, then
try the next one, and so on.

----------------------------------------------------------------------------
----

1.

Make sure your System Date is set properly. Double click on the clock on
your Windows task bar and check the date, time, and time zone settings. If
you make any changes, reboot your computer.

2.

Go into the Eudora directory and delete the folder EudPriv.

3.

Start up Eudora. Hold down the keys CTRL and SHIFT, then go to Tools:
Options:. It will prompt you to reset your settings file - click YES and see
if the problems continue.

4.

If you're on Windows 95/98/ME/2000/XP, restart your computer in Windows Safe
Mode. To learn how to restart Windows in Safe Mode, go to your Start button,
select Help, and type Safe Mode. The Windows help file will explain how to
restart in Safe Mode.

Once in Safe Mode, try launching Eudora. If it works this way, then you may
have a conflict with some other program that starts up automatically or with
your video drivers. Try re-installing your video drivers or check with the
manufacturer of your video card and check for the latest drivers for it.

5.

Go to Tools: Options: Viewing Mail. Uncheck Use Microsoft's Viewer and Show
Message Preview Pane. Go to Tools: Options: Extra Warnings. Uncheck Start
Eudora and it's not the default mailer. Click OK to save your changes.

6.

Certain versions of the riched32.dll have been known to cause crashing in
Eudora. Download this version of the riched file. Run it and it will expand
into a directory named C:\Eudora_DLL_Files. Move the riched32.dll file from
this directory into the directory C:\Windows\System\ directory. Let it
overwrite the existing riched32.dll. Reboot the computer and see if the
problem is fixed.

7.

Quit Eudora and go into the Eudora directory. Look for these files and
rename them from -> to:

in.mbx -> oldin.mbx

in.toc -> oldin.toc

out.mbx -> oldout.mbx

out.toc -> oldout.toc

trash.mbx -> oldtrash.mbx

trash.toc -> oldtrash.toc

Now delete the file descmap.pce. Now start up Eudora and your In, Out, and
Trash mailboxes will be empty. Your old mail will be stored in new mailboxes
named OldIn, OldOut, and OldTrash.

-----Original Message-----
From: [email protected]
[mailto:[email protected]]On Behalf Of David Ziskind,
KE4QLH
Sent: Sunday, June 09, 2002 11:13 AM
To: [email protected]
Subject: [Ham-Computers] Irritating Eudora Error

Hi all -

Every so often when running Eudora 5.1R under Win2k, I will get a 'Program
Error' and Eudora will shut down.  Has anyone else had this problem or have
any suggestions to fix this?

Thanks,
David

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
David Ziskind, KE4QLH <mailto:[email protected]>
Emergency Coordinator - North Fulton County (Georgia) A.R.E.S
Webpage: http://www.fultonares.org
Communications Director, Georgia Games

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