[GreenKeys] ATT fiasco

[Jack]

ZCZC

Just to help...the confusion at AT&T is that the Worldnet dial-up
folks and the AT&T DSL folks apparently don't talk. If you go through
the painful process, you  might find yourself signing up for
dial-up service when you don't need it. After sitting on hold for
almost two hours, I was able to get the guy to admit I didn't need
dial-up service if I hadn't used it in years. So, I got a better
monthly rate but did have to "move" my account. Admittedly, the
guy was very patient and he walked me through it.

Imagine...the potential of losing my connection to GREENKEYS!!!!!!!

Jack K0TTY

NNNN




-----Original Message-----
From: greenkeys-bounces at mailman.qth.net
[mailto:greenkeys-bounces at mailman.qth.net] On Behalf Of Randy and
Sherry Guttery
Sent: Tuesday, March 16, 2010 12:21 PM
To: Larry Tighe
Cc: greenkeys at mailman.qth.net
Subject: Re: [GreenKeys] ATT fiasco

Larry Tighe wrote:
> HOwdy Folks,
> 
> In order to stay on this TTY listserver,  ATT told me I have to sign
up for 
> their new service or my e-mail address would be trashed on 31 Mar
10. 
> Instructions baffled even the most astute nerd.

Been there, done that - and yes AT&T SUCKS!!!!!...  Even IF 
they decide to let some customers keep their email 
(xyz at bellsouth.net, for instance) the "conversion" to Yahoo 
mail is no where near "simple" - not even for technically 
smart people.  Sherry is quite competent yet she is into 
here third WEEK trying to get her email straightened out at 
work.  I spend an entire weekend straightening it out here 
(and keep in mind - we got to keep our @bellsouth.net 
address!).

Sorry to vent on this off-topic subject...  (well not really 
- - - I DO feel better!).
-- 
randy guttery

A Tender Tale - a page dedicated to those Ships and Crews
so vital to the United States Silent Service:
http://tendertale.com
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