[ForSale-Swap] AOL and ForSale-Swap

[Tim]

ForSale-Swap Subscribers,

Over the last year our system has been periodically blocked from sending mail into the AOL system.  A few months ago, we finally made arrangements with them to be white listed and put an end to this once and for all.  To be white listed by them, we had to agree to receive any and all complaints logged by their users about mail being sent from our system and immediately remove the complaining AOL subscriber from our e-mail lists.

While this seems easy, we found that AOL provides their users a button on their interface that says something to the effect that "this message is spam" (which some users may be using as a delete button), and when they highlight a message and push it, we get a "complaint" logged against us and mailed to us.  No one at AOL reads this stuff, but they do keep track of them and after we reach a certain percentage of the mail we send vs how many complaints we get, they block our entire system.

To that effect, AOL users can expect to be removed without notice from our system if they send spam/complaint reports regarding any mail that comes though mailman.qth.net including the monthly password reminders.  

What you can do to help:

        If you have filters set up in your client you should verify that 
        mail from us is not being marked as spam.

        Be sure your're not using the "spam" button to delete mail.

        Don't send spam reports because you don't want to belong to a list
        anymore.  Use the link in the lists footers to unsubscribe yourself
        or ask the list admin for help.

Thanks in advance for your help.


Tim
System Admin
Mailman.qth.net