[Elecraft] User's Dilemma

[Doug Turnbull]

Dear OMs,
     The problem is that radio prices would almost certainly need to go up
to give the dealer a margin after his/her own expenses.

       An independent service facility would be nice but is there adequate
business in this?    Not so sure we in EI could easily use a UK service
facility.   I prefer to ship to California than Italy.  The cost of
shipping to Italy may not be so wildly different than the cost of
California freight.  Have a friend who lost a SPE 2K FA in shipping to Rome
and received no compensation.

     It is a problem for sure.     I have always dealt directly with the
factory and have been fortunate.    A conundrum for sure.   Enjoy your
Elecraft.   Be careful and pray.

73 Doug EI2CN

On Thu 14 Dec 2023, 19:14 Dave, <dave.g4aon at gmail.com> wrote:

> It’s even more of an issue for those of us outside the USA. Shipping a
> relatively large and valuable parcel is hugely expensive, in both carriage
> and insurance.
>
> Elecraft did have a UK dealer, but currently the only repair option is
> California or possibly Italy. Not having a service manual makes even a
> simple “kitchen table” type repair unlikely, although I’m sure that the
> techs at Elecraft would help as much as they can.
>
> I’m sure sales would increase if there was local sales and support.
>
> 73 Dave G4AON (K4D, KPA500, KX3, K2 and K1)
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:Elecraft at mailman.qth.net
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to turnbull at net1.ie