[Elecraft] Buying a K4 in UK

[G3WPF]

You are still missing the point Jim.

The choice is simple.  The customer can either go through the risk and 
rigmarole of conducting their business direct with Elecraft, several 
thousand miles away or driving an hour or so to buy/have 
serviced/repaired a broadly equivalent rig from other manufacturers.  
Some have dealt direct but I suspect that the majority would think that 
the apparent advantages of buying an Elecraft do not outweigh the issues 
currently being experienced in the UK.  I appreciate that Wayne and Eric 
read the reflector and, of course, it is their decision as to what, if 
anything, they want to do about the current position.  All I can say is 
that dealing direct with Elecraft for orders and repairs is not the way 
forward when other alternatives are available to them.  Maybe they 
consider the UK market isn't big enough for them to ensure there is a 
reasonable and proficient distributor in the UK.  Even if that is the 
case then the consequence is a loss of sales/revenue opportunity.  That 
may not be a problem at a time when it is difficult to meet (domestic) 
demand but .....

73

Reg G3WPF


On 03/08/2023 04:27, Jim Brown wrote:
> On 8/2/2023 7:40 PM, Peter Hall wrote:
>> Unfortunately, Elecraft's preferred carrier - UPS - is certainly not 
>> Tier-1
>
> Elecraft is a small enough company that the issue of shipment could 
> certainly be addressed when discussing a purchase. I've long heard 
> that DHL is well respected in the UK. They're not well known here 
> (although they used to be 30 years ago, and I used them in my biz to 
> ship architectural drawings around), but Elecraft will probably know 
> how to access them.
>
> Again, ASK! Elecraft is not like Kenwood, ICOM, or Yaesu! Anyone who's 
> been on this reflector for very long knows that Wayne and Eric (who 
> does most of the management stuff) are both online and read this 
> reflector, and the company is online friendly. So is SDRKits (in the 
> UK), from whom I've made four purchases over about ten years, all of 
> which arrived painlessly by USPS. One of their people reads the 
> support reflector for their excellent VNWA and responds promptly and 
> in a very positive way to any issues.
>
> 73, Jim K9YC
>
>
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