[Elecraft] Product availability communications (was: KPA1500 Amplifiers are now shipping from Stock)
Geert Jan de Groot
pe1hzg at ymbk.nl
Fri Oct 7 17:02:44 EDT 2022
Hi Jim,
>> The missed point here is that the ability to buy parts
>> to build stuff has been ongoing for more than three years!
The issue isn't part scarcity though I don't envy the Elecraft engineers
re-re-re-redesigning to circumvent parts with long lead times or parts
going unobtainable.
The issue is lack of status updates and lack of communication. Apart
from the May 2022 message, and a minor update a few weeks ago, I have
not seen any updates for the last two years.
Elecraft would do well if they'd do, for instance, a monthly update
*every month*. And even if it would be "for XX, we expected to get ready
but we had another setback and we expect YY months of additional
delay" would be better received than the current silence.
We're not talking announcement of new product which is understandably
sensitive. We're talking managing expectations of product people have
ordered, and in many cases, paid for.
73, Geert Jan PE1HZG
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