[Elecraft] PayPal holding payment. (Follow up)
Rich WC3T
rich at wc3t.us
Sun May 8 13:02:39 EDT 2022
I saved the tale you related in case I ever need to do this. Thank you.
72,
Rich Hurd / WC3T / DMR: 3142737
Grid: FN20is
Bureaucracy is always in search of self-preservation. — AA7BQ
> On May 7, 2022, at 23:24, David Deelstra <deelstra at xmission.com> wrote:
>
> After a rabbit hole trip through PayPal's endless loop "customer service" pages, I stumbled on a page that asked what help I needed. I kept entering "Notice of Delivery". When it ran out of questions and options, finally I was presented with a page with a 6 digit number on a black background, below which was a phone number. I called, got instructions on what to do, spent the next ten minutes listening to the pages (verbatim) I had spent the last three hours digging through. Finally I was asked for the six digit pass code then sat through another eternity on hold finally answered by a human sounding voice. I explained that I had been trying to find a way to send them Proof of Delivery. She said PayPal already had POD and that my buyer only had to log in to his account, go to Activity, scroll down to the item and click to release payment. None of this was transmitted to me or the buyer by PayPal or shown on their "Help" pages.
> I contacted the buyer, he followed up, and within minutes the subject "Your money is available" appeared in my in box.
> I hope this helps others avoid similar problems. I intend to call my credit union's customer service and see what I can do to (legally and safely, for both parties) transfer funds for goods and services. Maybe VISA would be willing to offer such a service, or the shipping companies? How 'bout it UPS?
>
> 73, Dave N7ISH
>
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