[Elecraft] PayPal holding payment. (Follow up)

David Deelstra deelstra at xmission.com
Sat May 7 23:23:08 EDT 2022


After a rabbit hole trip through PayPal's endless loop "customer 
service" pages, I stumbled on a page that asked what help I needed. I 
kept entering "Notice of Delivery". When it ran out of questions and 
options, finally I was presented with a page with a 6 digit number on a 
black background, below which was a phone number. I called, got 
instructions on what to do, spent the next ten minutes listening to the 
pages (verbatim) I had spent the last three hours digging through. 
Finally I was asked for the six digit pass code then sat through another 
eternity on hold finally answered by a human sounding voice. I explained 
that I had been trying to find a way to send them Proof of Delivery. She 
said PayPal already had POD and that my buyer only had to log in to his 
account, go to Activity, scroll down to the item and click to release 
payment. None of this was transmitted to me or the buyer by PayPal or 
shown on their "Help" pages.
I contacted the buyer, he followed up, and within minutes the subject 
"Your money is available" appeared in my in box.
  I hope this helps others avoid similar problems. I intend to call my 
credit union's customer service and see what I can do to (legally and 
safely, for both parties) transfer funds for goods and services. Maybe 
VISA would be willing to offer such a service, or the shipping 
companies? How 'bout it UPS?

73, Dave N7ISH

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