[Elecraft] warranty

[Dave (NK7Z)]

Hi,

I have had very good luck with Elecraft repair, both, under warranty, 
and not under warranty.  Decent, and fair service, save one incident, 
(long return time), during the worst of the COVID and fires in CA, which 
I completely understand.  I too am on SS and retired.

In all cases I have paid shopping to Elecraft, and they have paid 
shipping back to me.  This does not seem out of line to me.

73, and thanks,
Dave (NK7Z)
https://www.nk7z.net
ARRL Volunteer Examiner
ARRL Technical Specialist, RFI
ARRL Asst. Director, NW Division, Technical Resources

On 8/1/22 12:50, rpuent at live.com wrote:
>   I have a two month old KPA 500 that needs warranty service and I was wondering if anyone else has been expected to pay shipping to get their equipment repaired under warranty? I am a 78 year old on SS and don't believe I should have to pay to have a defective unit for repair. I would appreciate any comments. Rich KB9RP
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