[Elecraft] Elecraft Service: we hear you

[Richard Hill]

I thought the last call was to get on a list so they knew how much to order
when suitable parts were found, and ultimately acquired, so they could
build and ship to know purchasers…and perhaps more.

NU6T

On Thu, Apr 21, 2022 at 3:11 PM Julia Tuttle <julia at juliatuttle.net> wrote:

> Wait, so what is the deal with K3 modules? I thought there was a "last
> call" for orders a while back. Are y'all finding second sources or
> re-engineering modules to make those available again?
>
> On Thu, Apr 21, 2022 at 5:49 PM Wayne Burdick <n6kr at elecraft.com> wrote:
>
> > In response to this voluminous thread:
> >
> > First, I'd like to thank everyone who has purchased and enjoyed using our
> > radios. It's heartwarming to hear of your continued support.
> >
> > Many of you have already articulated the present challenges we and other
> > electronic companies face. It comes down to two things: the design
> lifetime
> > of modern, miniature components like ICs and connectors; and a fickle
> > supply chain--one that imploded because of events of the past two years.
> >
> > I can promise that we'll do everything possible to keep ahead of these
> > issues. As evidence I could point to:
> >
> > - the K2, still in production after 20 years
> >
> > - the KX3, still in production after 10 years
> >
> > - the K3 (going on 14 years; even though we're no longer selling it,
> we're
> > acquiring the components to build additional modules and continue
> providing
> > support)
> >
> > This is in stark contrast to the practice of some of our competitors,
> > replacing radios with new ones that are largely tweaks on the old, on a
> > new-car/new-smartphone cycle of every few years.
> >
> > Throughout the lifetime of each of our products, we've offered new
> > accessories, new internal option modules, and numerous free firmware
> > updates. This gradual evolution of each product line is consistent with
> our
> > roots as a kit company, engaging what amounts to a nation of Elmers in a
> > community of growth and camaraderie.
> >
> > Thanks, again, for being the best customers a little company ever had.
> >
> > 73,
> > Wayne
> > N6KR
> >
> > ______________________________________________________________
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> >
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> > Message delivered to julia at juliatuttle.net
> >
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-- 
Richard Hill