[Elecraft] Elecraft Service: we hear you

[Wayne Burdick]

In response to this voluminous thread:

First, I'd like to thank everyone who has purchased and enjoyed using our radios. It's heartwarming to hear of your continued support.

Many of you have already articulated the present challenges we and other electronic companies face. It comes down to two things: the design lifetime of modern, miniature components like ICs and connectors; and a fickle supply chain--one that imploded because of events of the past two years.

I can promise that we'll do everything possible to keep ahead of these issues. As evidence I could point to:

- the K2, still in production after 20 years

- the KX3, still in production after 10 years

- the K3 (going on 14 years; even though we're no longer selling it, we're acquiring the components to build additional modules and continue providing support)

This is in stark contrast to the practice of some of our competitors, replacing radios with new ones that are largely tweaks on the old, on a new-car/new-smartphone cycle of every few years.

Throughout the lifetime of each of our products, we've offered new accessories, new internal option modules, and numerous free firmware updates. This gradual evolution of each product line is consistent with our roots as a kit company, engaging what amounts to a nation of Elmers in a community of growth and camaraderie.

Thanks, again, for being the best customers a little company ever had.

73,
Wayne
N6KR