[Elecraft] Elecraft Service

[Tim N9PUZ]

I don't think many of us would be happy with the change in pricing if
Elecraft were to guarantee the ability to replace and repair radios for a
long period of time. Many electronic components go "end of life" very
quickly. Some percentage of those parts will break over the life of a
product.

For a manufacturer to state they will repair a given product for, let's
say, ten years, they would have to estimate the failures likely to occur
and the parts needed to make those repairs up front. Then they have to buy,
inventory, and safely store all of those parts for ten years after the last
model comes off the production line. That cost is non-trivial and is
ultimately borne by the customer who may need those parts one day. This is
why an engine controller for your car may cost thousands of dollars even
though it only has a hundred bucks worth of components. They also take into
account that they may never sell those parts they will store for years. The
customer ultimately pays for a lot of that as well.

If there was a promise they could be repaired for a specified period of
time, none of us might be able to afford a KX or K series transceiver. This
is life in the age of electronics.

Tim N9PUZ