[Elecraft] Shipping via UPS - A Lesson Learned the Hard Way

[Michael Chowning]

Many of the Verizon phone carrier stores are franchise owned stores and though I get good service at the one in my neighborhood, I have run into a few situations re financial accounts where I had to drive 45 minutes to a “corporate” store to resolve the issues.
     Mike, N8TTR 

> On Apr 11, 2022, at 6:29 PM, edauer at aya.yale.edu wrote:
> 
> I just shipped some of my Elecraft gear to someone who had purchased it from
> me.  The agreement was that I would ship it and they would bear the shipping
> expense.  The buyer was OK with my using UPS.
> 
> 
> 
> So I packed it up and took it to "The UPS Store."  There are about 30 of
> them in the Denver metro area and about a dozen in the city itself.  Before
> taking the package there I looked at UPS on-line to see what insurance would
> cost.  The UPS site said $1.05 per hundred dollars in excess of the $100
> included in the shipping rate.  When I arrived at the UPS Store they charged
> me $4.50 per $100.  That difference times the value of what I was shipping
> came to well over $100.  When I questioned it (more accurately, when I
> complained about it) they told me that UPS and The UPS Store are different
> entities.  The latter, they said, is a network of franchises independent of
> the real UPS that "works with" UPS for retail shipping and receiving.  So
> what I had seen on the UPS website was what UPS charges, not the grossly
> inflated premium The UPS Store charges.  OK, I asked, how can I ship this
> via UPS itself?  The answer was a 90 minute round-trip drive to the nearest
> real UPS terminal.
> 
> 
> 
> The UPS Store does not charge real UPS rates.  They have UPS in their name.
> They use a logo indistinguishable from the UPS logo.  Their counter clerks
> wear UPS Brown.  There was a standar UPS truck parked in front of the shop.
> There was NOTHING visible to me in the store that indicated it wasn't a UPS
> shop.  Maybe everyone on this reflector already knows about this.  Until
> this morning I didn't.  
> 
> 
> 
> There's an old maxim that a happy customer tells one other person about
> their experience.  An unhappy customer tells ten other people.  
> 
> 
> 
> Ted, KN1CBR 
> 
> 
> 
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Michael Chowning, O.F.M.
Holy Family Friary
P.O. Box 98
3027 Pearl Street
Oldenburg, IN 47036
(812) 212-5936 (Cellphone)
mike.chowning at franciscan.org