[Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

[jerry]

Maybe you could get another ISP?  ATT might serve your neighborhood.
Or Sonic.  I had Sonic for many years.  Their speed sucks, but they are 
reliable.

                 - Jerry KF6VB


On 2021-10-20 11:21, eric norris via Elecraft wrote:
> Dear Gang:
> Xfinity, our internet provider, showed up at 7:30am this morning, to
> explain to the XYL that we were being cut off for good because my
> amateur radio activities had caused wide area outages.  Oddly, these
> wide area outages did not include my own house.  They told her the
> antennas themselves--absent any power--were the problem
> The last time I was threatened, I installed chokes and opto-isolaters
> on our shielded ethernet lines, and after being told they use 14Mhz as
> their carrier frequency, I have stayed off 20m, only using 100w unless
> I'm in a rare contest.  I asked to speak to a technical guy--they gave
> me a number which I called, but he never called back.
> Any Ideas?  Does anyone have a contact at the ARRL, or know a
> communications lawyer?  Comcast/Xfinity will be back out here at 2pm
> Pacific time--I'd appreciate any help.  
> My XYL depends on an internet connection to work.  Being off the air
> is unimaginable.
> Frantic,
> 
> 73, Eric WD6DBM
> 
> 
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