[Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

[Mooneer Salem]

Yeah, I'm kinda surprised myself that they did anything on the ham bands at
all; I would have expected them to stay out of anything that could
interfere with us. For instance, I just logged into my Spectrum-provided
cable modem and the closest they seem to get to the ham bands around here
is 17.8MHz and 24.2MHz on the uplink. And considering where I live, I would
have expected my operation to have interfered with someone's internet
already if it was going to. (I do 100W *max* into a roof-mounted MFJ
magloop, but typically ~50W just to be safe.)

-Mooneer K6AQ

On Wed, Oct 20, 2021 at 11:36 AM David Bunte <dpbunte at gmail.com> wrote:

> Eric -
>
> Xfinity is also my provider. I have never heard of such a thing... and I
> had no idea they did anything down at 14 mHz.
>
> I would call the ARRL directly and ask for suggestions on how to proceed. I
> would also call Xfinity customer service and ask for justification. My
> guess is that like most of us there is not a suitable competitor from whom
> you can get service.
>
> Best of luck de Dave - K9FN
>
> On Wed, Oct 20, 2021 at 2:23 PM eric norris via Elecraft <
> elecraft at mailman.qth.net> wrote:
>
> > Dear Gang:
> > Xfinity, our internet provider, showed up at 7:30am this morning, to
> > explain to the XYL that we were being cut off for good because my amateur
> > radio activities had caused wide area outages.  Oddly, these wide area
> > outages did not include my own house.  They told her the antennas
> > themselves--absent any power--were the problem
> > The last time I was threatened, I installed chokes and opto-isolaters on
> > our shielded ethernet lines, and after being told they use 14Mhz as their
> > carrier frequency, I have stayed off 20m, only using 100w unless I'm in a
> > rare contest.  I asked to speak to a technical guy--they gave me a number
> > which I called, but he never called back.
> > Any Ideas?  Does anyone have a contact at the ARRL, or know a
> > communications lawyer?  Comcast/Xfinity will be back out here at 2pm
> > Pacific time--I'd appreciate any help.
> > My XYL depends on an internet connection to work.  Being off the air is
> > unimaginable.
> > Frantic,
> >
> > 73, Eric WD6DBM
> >
> > 
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